Help Center
Need help? We're here to assist you. Send us a message and we'll get back to you as soon as possible.
Frequently Asked Questions
How to generate a receipt for crypto transactions?+
Connect your MetaMask wallet, enter the transaction hash, add a description (optional), and pay a small fee in 0.99 USDT / USDC to generate a professional PDF receipt.
Which networks are supported?+
We support Ethereum, Base, Polygon, Optimism, Arbitrum, zkSync Era, BNB Smart Chain, and Avalanche C-Chain networks. Base Sepolia is available for testing.
How much does receipt generation cost?+
Receipt generation costs 0.99 USDT / USDC (depending on your chosen payment method).
Is the platform secure?+
Yes, we use Sign-In with Ethereum (SIWE) for secure authentication and don't store private keys. All transactions are verified through the blockchain.
How can I view my previous receipts?+
After connecting your wallet and authenticating, go to the Dashboard section where you can view all your generated receipts.
What to do if transaction is not found?+
Make sure the transaction hash is correct and the transaction is confirmed on the blockchain. Also verify that the transaction was executed on a supported network.
Contact Us
Other Ways to Reach Us
Email Support
support@transactproof.com
Response Time
We typically respond within 24 hours